Update for U.S. Dealers

Warranty


We work hard to ensure the quality and performance of every Pedro’s product and proudly stand behind them with industry leading warranty policies.

 

Pedro's Lifetime Warranty covers all applicable Pedro’s tools and accessories against breakage, malfunction, or defect. Under this warranty, we will repair or replace your product, at our discretion. Normal wear is not covered.
Pedro's 2-Year Warranty covers all applicable Pedro’s tools and accessories against breakage, malfunction, or defect. Under this warranty, we will repair or replace your product, at our discretion, within two years of the purchase date. Normal wear is not covered.

Bike Care

Our cleaner and lubricant products have been developed to keep your bike clean and running right. If any of our cleaner or lubricant products are unsatisfactory, we will replace the product with a new one, or send you a similarly priced product of your choice.

 

The 2-Year Warranty applies to the following items:

  • Tulio Q/R Skewer Multi-tool
  • Torque Wrenches
  • Floor Pumps
  • Discontinued items


Warranty Submission Instructions:

Europe: 

For customers in Europe please visit Pedro's Europe's Warranty Page.


International Outside Europe: 

For all customers outside of the United States, please contact your local distributor for all warranty claims. If your warranty claim cannot be resolved, please email warranty@pedros.com and we will do our best to help you.


U.S. Consumers & Shops: 

Please email warranty@pedros.com and  include the following information.


Please include:
  • Your Full Name and Shop Name (if applicable)
  • Phone Number
  • Shipping Address
  • Product Name
  • Where Purchased
  • Date Purchased
  • Description of the problem. Details appreciated.
  • Photos of the product (showing the issue if possible).

SHOPS: whenever practical we appreciate consolidated warranty submissions. Our small team, and the planet, prefers not to ship out a single tire lever.

For claims made directly to Pedro’s, items DO NOT need to be sent back.

Close (esc)

Better than a visit to the dentist!

Spend $35 on bike care and get a FREE Pedro's Toothbrush!

  • Must add Toothbrush to order.
  • $35 minimum cannot include Toothbrush value.
  • Discount will apply automatically.
Shop Bike care

By clicking enter you are verifying that you are old enough to consume alcohol.

Search

Your cart is currently empty.
Shop now